Electric vehicle (EV) charging

EVs have many benefits, including being better for the environment than gas-fuelled vehicles since they produce fewer greenhouse gas (GHG) emissions.

This web page outlines the steps involved in connecting non-residential EV charging systems to our grid. Examples of non-residential EV charging station connections include:

• Publicly accessible charging stations
• Workplace charging stations
• Commercial EV fleet charging stations
• Apartment and condominium building charging stations (owned and operated by the building owner or by a third-party EV charging station provider)

We're committed to helping customers electrify their transportation by making investments in our electrical grid, partnering with local organizations to ensure EV charging infrastructure availability and enabling customers to connect their EV charging stations to our grid safely and reliably. By doing so, we’re ensuring the grid is ready to meet Toronto’s electricity needs today and into the future.

Steps for connecting non-residential EV charging stations

Step 1: Request a preliminary consultation with Toronto Hydro (optional)

Request a preliminary consultation with Toronto Hydro by completing an Electric Vehicle Consultation Information Request (EVPCIR) (PDF, 117 KB) and submitting it through email to EV@torontohydro.com.

This consultation is an optional step, and is especially helpful for customers exploring the feasibility of:

• A specific site connection prior to committing to an EV charging station installation
• Multiple potential site connections for EV charging stations

Note: If a customer has already decided on one or more specific locations for non-residential EV charging stations, the preliminary consultation may offer limited benefits and could potentially extend the overall duration of the connection process.

Ready to submit your EVPCIR form? Email it to us at EV@torontohydro.com.

Step 2: Receive an Electric Vehicle Preliminary Consultation Report (EVPCR) from Toronto Hydro

Within 15 calendar days of receiving the EVPCIR, Toronto Hydro will provide you with an Electric Vehicle Preliminary Consultation Report (EVPCR), which includes the following information:

• A high-level capacity assessment at the connection point
• Information about whether a service upgrade is expected to be required in order to provide the requested connection capacity
• An assessment of the expected complexity of the connection
• Any additional information Toronto Hydro may have regarding the feasibility of the site(s) and/or charging station installation(s)

Note: The EVPCR is non-binding and for informational purposes only.

Step 3: Submit a service connection request to Toronto Hydro

You can submit your EV charging station installation request directly to Toronto Hydro through our Service Connections hub.

For a more detailed overview of this process, please refer to our Conditions of Service (Reference 9 – Electric Vehicle (EV) Charging Connection Requirements for Toronto Hydro Customers).

Have a question? We're here to help. Please email your EV-related inquiries to EV@torontohydro.com.